Business Process Analist

ICT - Development

1000 BRUSSEL

Project Sourcing or Freelance

English

Bachelor

40 h/week

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Job description

USG Professionals is looking for a Business Process Analyst for our client in the Brussels region. This role is open both to USG Project Consultants and Freelancers! Context: The Intermediary Administration team is, in theory, end-to-end responsible for the processes within their domain. In practice, however, E2E processes are unclear, undocumented, uncoordinated, and not monitored. Therefore, we are looking for a consultant who can map out the current processes and drive optimization. Responsibilities: Mapping of AS-IS processes:

Aligning with various stakeholders (sales and internal departments)
Documenting and describing current processes

Defining the desired outcomes and objectives for each process
Identifying all activities within the processes
Defining roles and responsibilities of all involved parties
Mapping performance monitoring and quality checks
Documenting links with IT systems (e.g., AR and others)
Analyzing data per process

Identifying pain points and risks
Proposing and implementing process improvements:
Supporting the Team Leader in communicating defined processes, roles, and responsibilities to relevant stakeholders
Assisting the Team Leader and the team in setting up daily operational workflows (e.g., backlog management)

Profile

Required Skills and Experience:

Proven experience in process optimization and in leading/organizing process documentation and improvement initiatives
Strong analytical skills
Ability to analyze and improve complex processes within a complex environment (organizational and system-related)

Communication Skills:

Excellent written and verbal communication skills
Experience in effectively communicating process information to various stakeholders

Problem-Solving:

Ability to identify pain points and risks, and to implement practical solutions

Collaboration-Focused:

Capable of working effectively with multiple teams and stakeholders
Proactive and results-driven
Detail-oriented and precise
Flexible and adaptable to changing circumstances

Offer

Offer Description as a Project Consultant:

Permanent contract with a competitive salary package including: monthly fixed expense allowance, company car and fuel card (or a monthly gross premium), meal vouchers €8, group and health insurance, mobile phone subscription, and a year-end bonus. This attractive package is complemented by Benefits at Work access, sports & culture vouchers, and eco vouchers.
Varied and dynamic training offering; consisting of both job-specific and overarching training.
Regular feedback and contact moments with your assigned HR Business Partner.
Get to know your fellow consultants at our network events and team-building activities.
Kickstart your career at USG Professionals with our 2-day Bootcamp!

Offer Description as a Freelancer: Simplify your career with the USG EASY app:

Personalized project proposals based on your profile and availability.
Transparent follow-up of your invoicing process.
All your administration in one app.

Regular networking moments with innovative companies and fellow freelancers during our innovation meetups

Are you interested in this job?

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